Additional information about data protection


Who is the data controller responsible for processing your personal data?

Identity: NOVIEURO, S.L.U. (hereafter “Luna Novias”)

Postal address: Carrer de Narcís de Monturiol, 130, 08902 L’Hospitalet de Llobregat, Barcelona, Spain
Telephone: (+34) 902 202 702


For what purposes do we process your personal data?

In accordance with the provisions of Regulation (EU) 2016/679 (General Data Protection Regulation), and with all applicable national legislation, Luna Novias hereby informs you that it processes the personal data you provide for the following purposes:


  • To manage customer relationships, including requesting and following up appointments.
  • To send marketing communications and conduct customer satisfaction surveys.
  • To provide data to public bodies and authorities (administrative or judicial) whenever required by law.



How long do we keep your data?

Unless you request deletion, your data will be stored for the duration of the contractual relationship or for as long as required by law.



What constitutes a legitimate interest to process your personal data?

The legal grounds for processing your personal data for each of the purposes (1, 2 and 3) stated in the section above (Purposes) are as follows:

  • Purpose 1: Performance of a contract with Luna Novias with regard to purchasing products and managing appointments.
  • Purpose 2: Giving of express consent to Luna Novias when submitting your personal data.
  • Purpose 3: Compliance with the legal obligations applicable to Luna Novias.




Who will receive your personal data?

Your personal data will only be shared with third parties whose involvement is necessary for proper provision of the service (transport companies, financial institutions, etc.).

Your data may also be shared with public bodies and authorities (administrative or judicial) where required by law.



What are your rights when you provide us with your personal data and how can you exercise them?

You have the right to obtain confirmation of whether or not Luna Novias is processing personal data concerning you.

You also have the right to access your personal data and request rectification of inaccurate data or erasure of them when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

Under certain circumstances, you can request restriction of processing of your data, in which case they will only be held for the exercise or defence of legal claims.

Under certain circumstances, and for reasons related to your personal situation, you may object to the processing of your personal data. In these cases, Luna Novias will not process your data unless there is a compelling legitimate interest or in the exercise or defence of legal claims.

You may also exercise your right to data portability or withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise any of your rights, write to us at either [] or Luna Novias, Carrer de Narcís de Monturiol, 130, 08902 L’Hospitalet de Llobregat, Barcelona, Spain. All requests to exercise your rights must be accompanied by proof of identity (ID card, driving licence or passport).

Finally, you can also contact the Agencia Española de Protección de Datos [Spanish Data Protection Agency] or other competent public bodies regarding claims deriving from the processing of your personal data.



Which cookies do we use?

For information about the cookies we use on our website and mobile app, see our Cookie Policy.



This website is the property of NOVIEURO S.L.U.  It is used to provide information about the collections produced by the Luna Novias brand and as a means of making contact with the company.


Access to this website is open both to unregistered (OPEN ACCESS) and registered users. Unregistered users may register if they wish. In both cases, natural and legal persons accessing this website do so as website users and undertake to respect the terms and conditions of access and use described below.



Accessing the website implies acceptance of these general and specific terms and conditions. We advise all users to read our terms and conditions, legal disclaimer and data protection and cookie policies thoroughly before browsing the website. Please address all queries about the use of this website to



Users undertake to comply with the following terms and conditions of use:

To use the website content and functions in accordance with the law, accepted standards of public decency and good practice and to refrain from using the website for purposes that could harm the corporate image of NOVIEURO S.L.U.  SL or infringe any established entitlements thereof.

To refrain from performing any act that could impede proper operation of the website or result in modification, alteration, copying, duplication, distribution, sale or exploitation thereof for any purpose not expressly authorised by NOVIEURO S.L.U.

To be held liable for all damages and losses resulting directly or indirectly from failure to comply with the general terms and conditions stated in this legal disclaimer, as well as for those stated in any specific terms and conditions that supplement or extend the present terms and conditions.

Users who wish to register will be provided with a confidential username and a unique, personal and non-transferable password required to access certain services provided via the website. Users undertake to use it responsibly and not to transfer it to third parties. Users likewise vouch that the personal data provided are true and accurate and undertake to inform NOVIEURO S.L.U.  SL of any change or modification to them. NOVIEURO S.L.U.  SL will not be held liable for the accuracy of those data and reserves the right to claim for all damages and losses deriving from failure to comply with the present terms and conditions.


Users may only register once. Multiple registration by a single user is expressly prohibited. Registering in the name of third parties or using the data of third parties without their prior consent is not permitted.

Passwords are personal and non-transferable and must be kept secret. Passwords must not be disclosed to third parties. Users who cannot recall their password may recover it via the password recovery system available on the website. The system is accessed by clicking on ‘Forgotten your password?’ and entering the email address given on registration. If the email address entered is recognised by NOVIEURO S.L.U.  SL as that of a registered user, NOVIEURO S.L.U.  SL will send an email to that address containing a link via which to reset the password. Users may change their password at any time.



NOVIEURO S.L.U.  SL will be held liable solely and exclusively for damages and losses deriving from actions performed or information provided by it. In accordance with the Spanish Civil Code, it will not be held liable for actions performed by third parties.

In accordance with applicable law, NOVIEURO S.L.U.  SL may claim against failure to comply with these general terms and conditions and against any extra-contractual actions deriving in damages and losses.

NOVIEURO S.L.U.  SL reserves the right to change at any time and without prior notification the content of the website and configuration thereof and at discretion may restrict, suspend or impede access to it in full or in part.

NOVIEURO S.L.U.  SL reserves the right to cancel users’ accounts, usernames and passwords at discretion in cases in which circumstances indicate that the purpose of usage thereof may be presumed to be unlawful. In this respect, users will be held fully liable for and accept all obligations deriving from use of the services offered by the website and accessed via the aforementioned account, username and password, as well as all those deriving from use thereof by third parties accessing the website via the user’s password.

In accordance with Spanish law, NOVIEURO S.L.U.  SL will provide the competent authorities with all information required for legal purposes if compelled to do so by court order.



The brands and designs featured on this website, as well as all content, images, videos, trademarks, photographs, designs, logotypes, domain names and analogous material, including the website design and source code, are the property of NOVIEURO S.L.U.  As such, they may not be modified, copied, altered, reproduced, adapted or translated by users or third parties without the prior express authorisation of NOVIEURO S.L.U.  SL and/or the holders of the corresponding rights.


Reproduction, representation or modification, in full or in part, of NOVIEURO S.L.U.  SL trademarks and designs, including the design of its website and the elements that comprise it, is strictly prohibited.

The trademarks and domain names featured on this website are the exclusive property of NOVIEURO S.L.U.

Use of and access to the website do not confer upon users any rights to the distinguishing marks and/or contents displayed thereon, which remain the property of NOVIEURO S.L.U.



The terms and conditions, as well as any annexes, if applicable, set forth in the legal disclaimer will be subject to Spanish law and jurisdiction. All disputes arising from the present terms and conditions will be settled by the courts of law of Barcelona, Spain unless the law provides otherwise.

In compliance with the provisions of the law on information society and e-commerce services currently in effect, NOVIEURO S.L.U.  SL hereby provides the following information:

NOVIEURO, S.L.U. Registered address: C/Narcis Monturiol, 130, 08902 Hospitalet de Llobregat, Barcelona, Spain. Entry in the Register of Companies of Barcelona: Volume 31695, Sheet 45, Page B198625, Entry 1. VAT No: B61969895. Telephone: 902 202 702; e-mail:


NOVIEURO S.L.U.  SL employs every reasonable measure to ensure that the information obtained via its website is accurate and correct.



In no case will failure by NOVIEURO S.L.U.  SL to exercise its rights be understood to constitute a waiver thereof.

The headings of these terms and conditions are merely informative and do not affect, qualify or extend the interpretation thereof.

If any of the clauses of these terms and conditions were to be declared void, abusive or inapplicable in full or in part by a judicial or administrative body, such declaration would solely affect the clause in question. This clause would be considered non-applicable and the declaration of a single clause as void, abusive or inapplicable would not extend under any circumstances to the other terms and conditions, which would persist.